Cidercade & Wild Acre Customer Care Texting — Terms & Conditions
Bishop Cider Company, LLC (Cidercade and Wild Acre venues) offers two-way text messaging for customer service. By texting one of our venue phone numbers, you consent to receive reply messages from us related to your inquiry (hours, events, reservations, and general questions).
• Messaging is customer-initiated; we only text people who text us first.
• Message frequency varies. Message and data rates may apply.
• Reply STOP at any time to opt out. Reply HELP for help, or contact us at cs@cidercade.com.
• Carriers are not liable for delayed or undelivered messages.
• See our Privacy Policy (https://cidercade.com/privacy/) for how we handle your information.
Cidercade Booking Texts
How you join: on our text sign-up page, https://tickets.cidercade.com/texts (no purchase needed), tick “Text me about my bookings.” to get texts about the bookings you make with that mobile number; or, when you book at https://tickets.cidercade.com/book, tick “Text me my confirmation.” at checkout to get texts about that booking. Both boxes are optional and unchecked by default. You can skip texts and still book, and your tickets are always emailed. Consent is not a condition of purchase.
What we send: your booking confirmation with a link to your entry pass, reminders and updates about your visit, and replies from our team if you text us about your booking. These texts come from Bishop Cider Company, LLC dba Cidercade.
Message frequency varies (typically 1–3 per booking). Message and data rates may apply. Reply STOP to cancel at any time; reply HELP for help, or contact us at cs@cidercade.com. Carriers are not liable for delayed or undelivered messages. See our Privacy Policy (https://cidercade.com/privacy/) for how we handle your information.
Cidercade Marketing Texts & Emails
Program: Cidercade marketing texts and emails, from Bishop Cider Company, LLC dba Cidercade.
How you join: tick a marketing opt-in box on our text sign-up page, https://tickets.cidercade.com/texts (no purchase needed), or at checkout on https://tickets.cidercade.com/book. Each box is optional, unchecked by default and separate from booking texts. Consent is not a condition of entry or purchase. You can also join with an optional, unchecked box shown with our participant waiver. You can sign the waiver without ticking it, and the box is not part of the waiver’s terms.
What we send: recurring automated marketing and promotional text messages and emails, such as admission and arcade game offers, event announcements and venue news, to the phone number and email address you provided.
Message frequency varies. Message and data rates may apply. Text STOP to any message to cancel text messages at any time; text HELP for help, or contact us at cs@cidercade.com or 469-453-0432. Mobile carriers are not liable for delayed or undelivered messages. You may unsubscribe from marketing emails at any time using the link in every email. Opting out of marketing does not affect booking texts or other messages you have separately consented to, and does not affect your signed waiver.
Your opt-in (including the exact consent language shown, and the date, time and device details of your consent) is recorded and retained. See our Privacy Policy (https://cidercade.com/privacy/) for how we handle your information.